Privacy Policy

Last Updated: August 21, 2026

Anita & Tim is operated by Waio Global Inc. (“Waio Global,” “Anita & Tim,” “we,” “us” or “our”).

We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit anitaandtim.com, purchase our products, subscribe to our emails, participate in our programs or communities or otherwise interact with us.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

  • your name;

  • email address;

  • billing and shipping address;

  • telephone number;

  • purchase and transaction information;

  • products or programs you have purchased;

  • information you submit through forms, surveys or questionnaires;

  • communications you send to us;

  • information you choose to share while participating in a program or community;

  • IP address, browser, device and general website usage information; and

  • cookie and analytics information.

We only collect personal information that is reasonably necessary for the purposes described in this Privacy Policy.

2. Payment Information

Payments made through our website are processed by third-party payment providers.

Depending on the payment option you select, payment processing may be provided by companies such as Squarespace, Stripe, PayPal or other payment service providers.

Your full credit card information is generally collected and processed directly by the applicable payment processor rather than stored by Waio Global Inc.

Those providers handle your information according to their own privacy policies and security practices.

3. How We Use Your Information

We may use your personal information to:

  • process and fulfill purchases;

  • provide access to digital products, programs and communities;

  • send order confirmations, receipts and other transactional communications;

  • provide customer support;

  • communicate with you about products or programs you have purchased;

  • administer live calls, communities and Guided Experiences;

  • respond to questions or requests;

  • manage our email list;

  • send marketing communications where we have appropriate consent or are otherwise permitted by law;

  • understand how visitors use our website;

  • improve our website, products and services;

  • prevent fraud, misuse or security incidents;

  • maintain business and accounting records;

  • comply with tax, legal and regulatory obligations; and

  • protect our legal rights and the rights of our customers.

We will not use personal information for a materially different purpose without obtaining additional consent where required.

4. Email Communications

If you subscribe to our email list, request updates or otherwise consent to receive promotional communications from Anita & Tim, we may send you emails about our books, programs, projects, content, events and other updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Unsubscribing from marketing messages does not prevent us from sending necessary transactional messages, such as order confirmations, product access information or communications concerning a program you have purchased.

We manage our electronic communications in accordance with applicable Canadian anti-spam requirements.

5. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, analyze website traffic and understand how visitors interact with our content.

We may also use analytics, advertising or social media technologies provided by third parties.

Depending on your location and applicable law, you may be given options to accept, reject or manage certain cookies through our cookie banner or privacy settings.

You can also adjust cookie settings through your browser. Disabling certain cookies may affect how parts of the website function.

6. How We Share Information

We do not sell your personal information.

We may disclose personal information to trusted service providers where necessary to operate our business, including providers that help us with:

  • website hosting and ecommerce;

  • payment processing;

  • email communications;

  • digital product delivery;

  • customer support;

  • analytics;

  • accounting;

  • order fulfillment;

  • cloud storage;

  • community or program administration; and

  • other business operations.

We provide these service providers only with information reasonably necessary for them to perform their services.

We may also disclose personal information if required by law, court order or government authority or where reasonably necessary to prevent fraud, enforce our agreements or protect our rights or the safety of others.

7. International Service Providers

Some of our service providers may store or process personal information outside Canada, including in the United States or other jurisdictions.

As a result, your information may be subject to the laws of the jurisdiction in which it is processed and may be accessible to courts, law enforcement or governmental authorities in accordance with those laws.

8. Guided Experiences and Online Communities

If you participate in a Guided Experience, Facebook group, live call or other community associated with Anita & Tim, information you voluntarily share with other participants may be visible to those participants.

Please use discretion when sharing personal or sensitive information in group environments.

Other participants are expected to respect one another's privacy, but we cannot control or guarantee the actions of every participant.

We ask participants not to publicly reproduce or share another participant's personal story, comments, photographs or information without permission.

9. Photographs, Recordings and Live Calls

Some live group sessions may be recorded where this is disclosed to participants.

Where a session will be recorded, participants will be informed as appropriate.

Recordings may be made available to other participants in the applicable program.

We will not intentionally use a participant's identifiable image, story or testimonial for public promotional purposes without obtaining appropriate permission where required.

10. Retaining Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet legitimate business, accounting, tax, legal and regulatory requirements.

Retention periods may vary depending on the type of information involved.

When information is no longer reasonably required, we may securely delete, destroy or anonymize it.

11. Protecting Your Information

We use reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, disclosure, loss, misuse or alteration.

However, no website, electronic transmission or information storage system can be guaranteed to be completely secure.

You are responsible for keeping any passwords or account credentials associated with our services confidential.

12. Your Privacy Choices and Rights

Subject to applicable law, you may contact us to:

  • ask what personal information we hold about you;

  • request access to your personal information;

  • request correction of inaccurate or incomplete information;

  • withdraw consent where consent is the basis for our use of information; or

  • raise a concern about our privacy practices.

Withdrawal of consent may affect our ability to provide certain products or services where the information is necessary to provide them.

We may need to verify your identity before responding to certain requests.

13. Children

Our website and commercial products are not specifically directed toward children.

We do not knowingly seek to collect personal information from children without appropriate consent where consent is required by applicable law.

If you believe a child has provided personal information to us improperly, please contact us.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties, including social media platforms.

We are not responsible for the privacy practices of websites or services that we do not control.

We encourage you to review the privacy policies of those services before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page.

16. Privacy Contact

Waio Global Inc. is responsible for personal information under its control.

Questions, requests or complaints regarding this Privacy Policy or our handling of personal information can be directed to:

Waio Global Inc.
Operating as Anita & Tim
Ontario, Canada
Email: hello@anitaandtim.com

We will review privacy inquiries and respond as appropriate in accordance with applicable law.